Customer Support
Contact SafeSMM Support Team
Need help with an order, a deposit, a refill or your API connection? Our support team helps customers and resellers around the world. WhatsApp and Telegram are usually the quickest way to reach us.
Get a faster reply: send everything in your first message
Include your username and, if it applies, your order ID or the transaction ID (Trx ID) of your deposit. Our team is based in Pakistan (GMT+5) and replies as soon as possible.
Need Help With Your SafeSMM Account?
At SafeSMM, we want every order to go smoothly. Contact us for help with order processing, deposits (USDT, Binance Pay, Cryptomus, Perfect Money, and automatic Easypaisa, JazzCash and NayaPay), refills, or bulk discounts for large API users. Many answers are also in our FAQ.
Order Issues?
Send your order ID on WhatsApp or Telegram, or open a support ticket inside your dashboard.
Deposit Queries?
Share your transaction ID (Trx ID), the amount and your username so we can verify the payment.
API Integration?
Developers and resellers can contact us for help connecting API v2. Start with the API documentation.
Free Test Balance?
Message @SafeSMM_Admin on Telegram and ask for the $0.10 test balance. Our admin adds it to your account manually.