OFFICIAL POLICY

SafeSMM — Terms of Service & Refund Policy

By registering or placing an order at SafeSMM.net, you automatically agree to all the terms, rules, and conditions listed below.

Last updated: 15 October 2026

✓ Automated Order Processing
✓ No Refunds to Payment Methods
✓ No Password Required

1 General Terms & Usage Rules

  • By placing an order with SafeSMM, you accept all terms of service regardless of whether you have read them or not.
  • We reserve the right to change these Terms of Service without notice. Please check this page periodically for updates.
  • You agree to use the SafeSMM website in a manner that complies with all rules of Instagram, Facebook, YouTube, TikTok, Telegram, Twitter (X), Spotify and other social media platforms.
  • SafeSMM rates and service availability are subject to change at any time without prior notice.

2 Service & Delivery Policy

  • SafeSMM will only be used to promote your social media accounts and help boost your online presence.
  • We do NOT guarantee that your new followers will interact with you or engage further.
  • Orders for illegal, adult, violent or hate-speech content are NOT allowed. Accounts promoting such content will be banned without refund.
  • Please ensure your social media profile is set to PUBLIC before placing an order. Private account links will result in order failure or non-delivery.
  • Do NOT place multiple orders for the same link at the same time until the first order is completed.
  • Each service shows its own start time, speed and refill details on the services page. Delivery times are estimates and can change with platform updates.

3 Refund & Deposit Policy

  • No refunds to payment methods: Once a payment deposit is made, there is no way to reverse or refund it back to your bank account, JazzCash, Easypaisa, NayaPay, Binance Pay, Cryptomus, Perfect Money or crypto wallet. You must use your balance on SafeSMM services.
  • If an order cannot be completed or fails, the remaining amount will be automatically refunded back to your SafeSMM Panel Balance.
  • Filing a dispute or chargeback against us with Binance, Cryptomus, Perfect Money, JazzCash, Easypaisa, NayaPay or a bank will result in an immediate permanent ban of your SafeSMM account and forfeiture of remaining balance.
  • Incorrect or broken links submitted by users are not eligible for balance refunds. Please double-check links before submitting.

4 Privacy & Data Protection

  • We take your privacy seriously and will take all measures to protect your personal information.
  • We never ask for your social media account passwords. We only require public profile or post links.
  • Your personal data (email, phone number, username) will only be used to fulfill your order and handle support tickets. It will never be sold or shared with third parties.
  • For full details, read our Privacy Policy and Cookie Policy.

5 Refill Policy

  • Services with a refill period (for example, 30 Days Refill) will be refilled if drops occur during that period.
  • To request a refill, your profile link must remain Public and the current count must be above the start count of the original order.
  • No-refill services carry no refill support if drops happen after completion.
  • Refill requests can be made through the refill option on your orders page where available, or by opening a support ticket with your order ID.

6 Account & API Usage

  • You are responsible for keeping your account password and API key private. Orders placed from your account or API key are treated as your orders.
  • API users must follow the API documentation. Orders sent through the API follow the same refund and refill rules as manual orders.
  • A test balance (for example, $0.10) is not added automatically. Message @SafeSMM_Admin on Telegram to ask for it.
⚠️ Disclaimer: SafeSMM is not responsible for any account suspension or picture deletion done by Instagram, Facebook, Twitter (X), YouTube, TikTok, Spotify or other social media platforms. You use our services at your own discretion.

Have questions regarding our Terms of Service?

Contact Customer Support → Telegram Support

More options on our Contact page and answers in the FAQ.