Privacy Policy

This Privacy Policy explains how SafeSMM ("we", "us" or "our") collects, uses and protects your information when you visit safesmm.net, create an account, place orders or use our API.

Last updated: 12 October 2026

1Information We Collect

Information you give us

• Account details: your username, email address and password (stored in encrypted form).
• Google Sign-In: if you sign in with Google, we receive your name, email address and profile picture. We never receive your Google password.
• Order details: the public links (profile, post, channel or track URLs) you submit, the services you order and quantities.
• Payment details: deposit amounts, payment method and transaction IDs or screenshots you share with us.
• Support messages: messages you send us by ticket, WhatsApp, Telegram or email.

Information collected automatically

• Technical data: IP address, browser type, device type, pages visited and login times.
• Cookies: small files used to keep you logged in, remember your settings and keep your account secure.
• Analytics: we use Google Analytics to understand how visitors use our website.

We never ask for, collect or store the passwords of your social media accounts. We only need public links to deliver orders.

2How We Use Your Information

• To create and manage your account
• To process orders, deposits, refills and refunds
• To provide customer support and reply to your messages
• To send important account, order and security notifications
• To prevent fraud, spam, abuse and unauthorised access
• To improve our website, services and user experience
• To comply with legal obligations

3Payments

Payments are processed by third-party providers such as Binance Pay, Cryptomus, Perfect Money, Easypaisa, JazzCash, NayaPay and USDT blockchain networks. We do not store your card details, wallet private keys or banking passwords. These providers handle your payment information under their own privacy policies. Blockchain transactions are public by nature and cannot be changed or deleted.

4Cookies

We use essential cookies for login sessions, security and two-step verification, and analytics cookies to understand website traffic. You can block or delete cookies in your browser settings, but some parts of the website, such as logging in, may not work without them.

5Third-Party Services

We use trusted third-party services to run our website. They may process limited data on our behalf:

6How We Share Information

We do not sell or rent your personal information. We only share information:

• with the service providers listed above, only as needed to run our services;
• with service providers that deliver orders, limited to the public link and order details;
• when required by law, court order or a valid legal request;
• to protect our rights, users and services from fraud or abuse.

7Data Security

We protect your information with encrypted passwords, secure HTTPS connections, optional two-step verification and restricted access to our systems. No online service can be 100% secure, so please use a strong, unique password and keep your API key private.

8Data Retention

We keep your account and order information while your account is active and for as long as needed for support, accounting, fraud prevention and legal reasons. After that, we delete or anonymise it.

9Your Rights

Depending on where you live, you may have the right to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your account and personal information;
• object to or limit certain processing;
• withdraw consent, such as disconnecting Google Sign-In.

To make a request, email us at [email protected] from your registered email address. We may need to verify your identity before acting on your request.

10Children's Privacy

Our services are not intended for anyone under 18 years of age. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we will delete it.

11International Users

SafeSMM serves customers worldwide. Your information may be stored and processed in countries other than your own. We take reasonable steps to protect it wherever it is processed.

12Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the "Last updated" date. Continued use of our services after changes means you accept the updated policy.

13Contact Us

Questions about this Privacy Policy or your data? We're happy to help.